Are your cheesecakes made fresh?

Yes, all of our cheesecakes are hand made fresh daily using all real ingredients without fillers or funky preservatives.

How long should I let a cake thaw before I eat it?

We suggest removing the wrapping on the cake when it arrives and then placing (the cake) back in the box in a refrigerator for 24 hours (we know you are going to want to taste before that and you can, it just might be cold). Our cakes taste best chilled.

How do you ship cakes?

All of our cakes are made fresh and then frozen to lock in the flavor. We ship FedEx 2day and offer FedEx overnight for an additional $10. All cakes are shipped packed tight in our custom boxes with dry ice. You will receive an email from FedEx with your tracking number and estimate of delivery date and time

Do you ship internationally?

We do not… but we are working on it!

How will I know when my order has shipped or when it will arrive?

You will receive a confirmation email once your order has been placed. When the cake has been shipped, you will receive an email notification with the tracking number that you can track in transit.

Does your cake require a signature upon arrival?

It is best if orders are shipped to an address where someone will be available to sign for the delivery. If you’re sending a cake as a gift, it is recommended you notify the recipient that they should be expecting a special package on or around the date and time stated on your tracking information. It is at the sole discretion of FedEx whether or not your package will be left at your door without a signature. Eileen’s Special Cheesecake cannot be held responsible if the package is lost, stolen, or damaged.